How do I cancel my membership?

Cancelling your YMCA membership. By submitting this request, the member acknowledges the following: If the membership is canceled, non-member rates may apply for any programs the member or their unit is enrolled in, if applicable. To ensure cancellation takes effect for the following month, the request must be submitted at least 7 days prior to the final day of the current month—regardless of the draft date. It is the member’s responsibility to confirm that the cancellation has been processed and that membership fees are no longer being drafted. The YMCA is not responsible for reimbursing membership fees for more than one (1) month after the date of the cancellation request. LOG INTO YOUR ACCOUNT STEP BY STEP GUIDE TO CANCELLING

Why would I want a hold on my membership?

Placing a hold on your membership is designed for times when you need to pause due to medical reasons, vacation, or scheduling conflicts. Holds do require a 14 day notice prior to your draft date. You can place your membership on hold for up to 3 months within a calendar year. By putting your membership on hold, you agree to have your account automatically reactivated and drafted starting the month of your return. A reduced fee applies during the hold period: $10 for individual memberships $15 for family memberships The hold fee can be drafted monthly or paid in full for the duration of the hold. While your membership is on hold, you will have access to YMCA360 virtual programming, but will not have access to the branch. If you'd like to return earlier, visit the branch and speak with a member service representative to release the hold. CLICK TO REQUEST A HOLD Step by Step guide to placing a hold

Membership Resources | YMCA of Greater Cleveland

When you became a member of the YMCA of Greater Cleveland, an online membership account was created for you. You should have received a confirmation email to set up your password. If you didn’t receive it or missed the email, no worries! Simply click on the LOGIN in the blue bar across the top of this webpage and use the email address or phone number you provided during your membership registration. If you've forgotten your password, you can easily reset it or use a one-time code to access your membership account.

Once you are login to your account you can easily update:

your address, email, phone and emergency contact.
opt in or out of text messages.
update your payment methods, including your default payment methods for your monthly membership dues draft. STEP BY STEP TO ACCESS YOUR ONLINE MEMBERSHIP

The policies for the YMCA of Greater Cleveland can be found in our Membership Handbook. Please note that some policies may vary by branch. If you have any questions, don't hesitate to contact your local Membership Director.

MEMBER HANDBOOK

Cancelling your YMCA membership.

By submitting this request, the member acknowledges the following:

If the membership is canceled, non-member rates may apply for any programs the member or their unit is enrolled in, if applicable.
To ensure cancellation takes effect for the following month, the request must be submitted at least 7 days prior to the final day of the current month—regardless of the draft date.
It is the member’s responsibility to confirm that the cancellation has been processed and that membership fees are no longer being drafted.
The YMCA is not responsible for reimbursing membership fees for more than one (1) month after the date of the cancellation request.

LOG INTO YOUR ACCOUNT

STEP BY STEP GUIDE TO CANCELLING

Placing a hold on your membership is designed for times when you need to pause due to medical reasons, vacation, or scheduling conflicts. Holds do require a 14 day notice prior to your draft date.

You can place your membership on hold for up to 3 months within a calendar year.
By putting your membership on hold, you agree to have your account automatically reactivated and drafted starting the month of your return.
A reduced fee applies during the hold period:
- $10 for individual memberships
- $15 for family memberships
The hold fee can be drafted monthly or paid in full for the duration of the hold.
While your membership is on hold, you will have access to YMCA360 virtual programming, but will not have access to the branch.
If you'd like to return earlier, visit the branch and speak with a member service representative to release the hold.

CLICK TO REQUEST A HOLD

Step by Step guide to placing a hold

Changes to your membership, such as adding members to your account or changing the membership type (e.g., Adult to Family, Family to Adult), affect your membership dues. Therefore, we require a request to be submitted through your membership account.

CHANGE YOUR MEMBERSHIP